Questions,
answered.

Every piece is made to order in our New Jersey studio. Most orders ship within 3–5 business days, plus the carrier's delivery time. The delivery estimate at checkout includes both.

Custom (Make Anything) pieces take longer because we design them first; you'll see the timeline with your quote.

We email you the tracking number as soon as your order ships. You can also check your order any time with your order number and email address.

Track an order →

Email us at contact@madepossibledesigns.com as soon as possible. Because production starts quickly, we can usually change or cancel an order only before it's made. Personalized and custom pieces can't be cancelled once production begins.

No. You can check out as a guest. If you create an account with the same email, you'll see all your orders and custom designs in one place. Sign-in is by an emailed code, with no password to remember.

Your account →

We ship to the United States and Canada.

Shipping is calculated live for your address at checkout, so you pay what it actually costs. US orders of $100 or more ship free with our standard service, and faster options are available at checkout.

Canadian orders are shipped with customs paperwork. Any import duties or taxes charged by Canada are the recipient's responsibility and are collected by the carrier on delivery.

Please email contact@madepossibledesigns.com, ideally within 7 days of delivery, with your order number and photos of the piece and the packaging. Keep the box until we've sorted it out. If it's our responsibility, we'll repair, replace or refund it at no cost to you.

Standard products that aren't personalized or custom made can be returned within 14 days of delivery if they're unused and in their original condition and packaging. Return shipping is paid by the customer unless the problem is our error or a defect.

We don't offer exchanges: return the eligible item for a refund and place a new order for what you'd like.

Full return policy →

Personalized pieces (with names, numbers, text or artwork) and all custom Make Anything orders are final sale, because they're made specifically for you. The exception is anything that arrives broken, defective or wrong because of our error. We'll make that right.

Please double-check spelling before you order. We print what you enter.

Tell us your idea and upload photos or sketches. We design it and send you a preview with a price. You approve it (and pay) only when you're happy, then we make it and ship it.

There's no charge to send an idea, and nothing is made until you approve.

Start your idea →

Yes, as long as you have the rights or permission to use it. We'll ask you to confirm that when you send your idea. We won't reproduce trademarks or artwork you don't have permission to use.

Yes. On Sports and Awards pieces, 10 or more save 10%, and 25 or more save 15%. Different names count together, so a whole team gets the price break. For 50+ pieces, logos or custom shapes, request a team quote.

Team & bulk orders →

Yes. On any personalized product, choose "Ordering for a team?" and paste from a spreadsheet or upload a CSV, one row per piece (for example Name, Number, Size). We check every row before it goes in your bag.

Yes. In your bag, tick "This order is a gift" to add a message (up to 300 characters) printed on the packing slip, and leave prices off it. Ship it straight to the recipient by entering their address at checkout.

Most pieces are 3D printed in PLA or PETG, durable plastics chosen for each product. The material is listed on every product page.

Because each piece is made individually, small variations in layer lines, texture or color are normal and part of the process.

PLA vs PETG guide →

Wipe it clean with a damp cloth and mild soap. Keep it out of the dishwasher, away from heaters, and out of hot cars, especially PLA pieces, which can soften in high heat.

Care guide →

Checkout is secured by Stripe. We accept major credit and debit cards, Apple Pay, Google Pay and Link. We never see or store your full card number.

Sign up for our emails and we'll send you a code for 10% off your first order. Enter it in the promotion code box at checkout.